Frequently Asked Questions
Q. If I sign up for the monthly subscription plan but now want to switch to the yearly plan, how would I do that?
A. The platform that the JGA is build on does not give a easy solution to switch plans, however you can do the following: Sign up for the yearly plan, then send us a email informing us of the switch and we will reimburse you for amount you paid on the monthly plan.
Q. Can I download the tutorials to play on my computer?
A. No. All the tutorials are viewed on a beautiful and easy to use live streaming viewing platform and you can view over and over. It also keeps track of what lessons you have viewed so you don't have to worry about remembering where you left off.
Q. Once I have completed my 50 self-asignments in a given year calender, how do I get my certificate?
A. Ultimately, proof of completing the 50 self-assignments is on a honor system. However, you need to submit at least 50 images proving you have completed the project and then we will issue the certificate and post your name on the 50 self-assignment club page.
Q. I have a question that I can't seem to find a anwer to, is there an email to ask for support?
A.Yes, here at the Joel Grimes Academy we what to make sure all your questions are anwsered. The support email is firstname.lastname@example.org